FAQ

Yes. You can place an order as a guest with no obligation to create an account. We do recommend that you create an account, however, if you’d like to check your order history and have your shopping basket items and payment details saved for next time. It’s quick and easy to create an account. Just visit  https://www.thehypesight.com/ .

This is automatically sent to your email address when you place an order. If you haven’t received your order confirmation within 24 hours, please get in touch at hypesight07@gmail.com  just in case there’s a problem with your order. Please check your mailbox’s spam or junk folder before contacting in case the order confirmation has been diverted there.

There is only a short amount of time between when you place your order and when we start processing it. If you contact us straight away after ordering, via hypesight07@gmail.com , we may be able to cancel your order before it’s processed.

Sadly, we’re unable to modify your order once we’ve started processing it. If you need to order a greater quantity or an additional product, please place a new order online.

Orders within India are usually delivered within 3 to 7 business days, depending on your location and the shipping method selected.
If your order hasn’t arrived within the expected timeframe, please contact us — we’ll be happy to check the status for you.

🚚 Free Shipping on Every Drop - Because Style Shouldn’t Cost Extra.

Yes. We’ll provide updates at every stage of your order, from the moment you place it, through to despatch and delivery. In your delivery confirmation emails, you’ll receive a tracking reference which you can use to check the progress of your order online.

You can absolutely return your item to us, within 2 days after receiving it, as long as it’s undamaged, unused and contained in its original packaging with all tags and labels attached. we offer exchanges one time. 

Please contact our customer service team via hypesight07@gmail.com . Providing the return is within the 2-day cancellation period and meets our return criteria, we will issue you with a return note by email. 

In the rare event that your order arrives damaged or faulty, please take photos of the product in question and email our customer service team via hypesight07@gmail.com with the details. We’ll respond within 24 hours. If you just don’t like the product for any reason, we’ll gladly accept it back as a return, providing it’s in “as new” condition, in its original packaging with all labels attached.

This depends on the carrier or shipping method that you choose when returning your item. Once we receive your return, we’ll notify you by email. We aim to process refunds within three days after receiving the item into our warehouse, but it can take several days for your bank or credit card provider to process the refund into your account, or onto your card.